Shipping Policy

This is our Shipping Policy. We are Plugin Max and our website address is: https://pluginmax.com.

Electronic Delivery

All products are deliver via secure, electronic delivery. You will receive the full product license (with instructions) direct to your email. Enjoy a safe and fast way to get the latest version and full support direct from the manufacturer.

In most cases the product you purchase from us is a serial number/license code/activation code to register the product with the manufacturer and download directly from them. This ensures you receive the latest version of products and the best support when necessary.

Instant Delivery

All downloadable products from our brands are available for instant delivery. These products are delivered electronically either via your order status page, or via email and no physical product will be shipped to you.

After purchase, your license code and relevant links will appear on your order status page, or they will be sent to you by email. For detailed instructions on the registration/download process, you can visit your Plugin Max Account.

Free Shipping

At Plugin Max we provide Free Shipping on all items, big or small. No minimum purchase required, no special exclusions. When Free Shipping is chosen your product will ship via typical delivery estimate is between 0-1 business days (Mon-Sun).

Expedited Shipping Options

Need your hardware even faster? We offer the most competitive expedited shipping rates. We use a number of different carriers and will choose the best option to ensure your speedy delivery.

International Shipping

Due to manufacturer constraints we are only able to ship select products internationally. If you are unable to retrieve a shipping quote for your international address on the checkout page this most probably means we cannot ship an item in your cart. For items that are eligible for international shipping we are happy to ship to nearly all countries via international shipping categorie.

Customs, Import Duties, and Value Added Tax (VAT)

Orders shipped to international countries may be subject to import duties, customs charges and other fees imposed by the destination country. These charges cannot be predicted by us, are not included in the shipping price, and are the buyer’s responsibility.

Customs clearance procedures vary by country and can cause delays beyond our control, these delays are not included in the delivery estimates below. Please check with your local customs office for more information regarding their charges and policies prior to purchase.

Tracking Information

Upon shipment you will be notified via email with necessary carrier and tracking details. You can also access this information within your Plugin Max Account by viewing your Order.

Please be patient if you do not immediately see detailed tracking information as carrier updates typically occur at the end of business day.

Please Note

Orders processed after 2pm will be shipped the following business day. Original shipping cost will be deduct from all returns, including orders that qualified for Free Shipping.